Customer Service Manager

Chicago, IL, United States


Apply Apply with LinkedIn

Type: Permanent

Experience: Experienced Professional (Non-Manager)

Category: Customer Support / Client Care

Industry: Manufacturing & Dist / Other

Company: LifeWork Search

Reference ID: D4ngET

Date Posted: 08/08/2024

Shortcut: http://jobs.mrinetwork.com/cLRWqa


We’re currently working on a search with a nimble manufacturer and distributor to the consumer goods industry.  As they take their supply chain to the next level, they are looking to upgrade their talent – including the need for a Customer Service Manager.

 

Position Description:

 

  • Manage a team of customer service reps across several locations.
  • Lead process improvements in areas such as order entry time, on-time in-full, and response time.
  • Drive the adoption of tools to minimize manual tasks, enhancing productivity and accuracy.
  • Cross-train the team to ensure effective servicing of customers.

 

Background Required:

 

  • Minimum of 5 years of experience in customer-facing roles, with a minimum of 1-2 years of people management experience.
  • Strong working knowledge of ERP systems to support the customer service function.
  • Proven track record of implementing process improvements.

 

 

Miscellaneous:

  • Compensation: $75,000 - $100,000.
  • Full benefit package including medical, dental and 401(k).

 

  • Senior Buyer

     Mansfield, Massachusetts, United States
     LifeWork Search

    Senior Buyer Ref No: 1404 Location: Mansfield, MA (hybrid) Company Description: We’re currently working with a $280M consumer goods distributor that grew 10% last year and is looking to continue this trajectory. As they continue to expand, they are loo...

    Date Posted: 09/03/2024 Recommended

  • Critical Facilities Manager

     Memphis, Tennessee, United States
     Management Recruiters of Cumming

    The Critical Facilities Manager (CFM) has overall responsibility for all aspects of data center management and operations throughout the year. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as th...

    Date Posted: 08/17/2024 Recommended

  • Distribution Center Operations Manager

     Lenexa, Kansas, United States
     LifeWork Search

    Ref No: 1408 Locations: Lenexa, KS Compensation: $100,000 - $110,000 + Bonus We are working with a growing company that operates in an exciting industry, offering regional distribution support to help manufacturers with technical material needs and pro...

    Date Posted: 09/10/2024 Recommended

  • Inventory Planning Manager (Hybrid)

     Fairfield, New Jersey, United States
    New York, New York, United States
    Oakland, California, United States
    West Hollywood, California, United States
     LifeWork Search

    Title: Inventory Planning Manager (Hybrid) Ref No: 1399 Location: Oakland, CA / West Hollywood, CA / New York, NY / Fairfield, NJ We are currently working with a rapidly growing consumer goods company that is disrupting the market in which it operates....

    Date Posted: 07/26/2024 Recommended

  • Sr. Demand Planning Manager

     Baldwin Park, California, United States
     LifeWork Search

    We are currently working with a fast-moving consumer goods company that is leveraging both product innovation and the formalization of an Integrated Business Planning (IBP) process to drive their turnaround efforts. Position Description: Sr. Demand Pla...

    Date Posted: 09/13/2024 Recommended

  • Quality Lab Manager

     Lafayette, IN, United States
     Manta Resources, Inc.

    This privately held injection molding plastic manufacturer is on the hunt for an Quality Lab Manager to lead a talented quality team. This company provides a work life balance at a facility that operates from Monday to Friday with 8-hour shifts. They p...

    Date Posted: 01/11/2022 Recommended

  • Sales Manager (Factory Automation)

     AUTO2024
     Sales Consultants of Brookfield

    SALES MANAGER (WI and MN) FACTORY AUTOMATION Remote position based anywhere in the region What makes this a GREAT opportunity? Our long-time client is an industry leading designer and global manufacturer of factory automation equipment used in the Auto...

    Date Posted: 05/08/2024 Recommended

  • Sales Manager

     JAX0405
     Sales Consultants of Brookfield

    INDUSTRIAL SALES MANAGER (MICHIGAN) FACTORY AUTOMATION What makes this this a GREAT opportunity? Our long-time client is an industry leading designer and global manufacturer of factory automation equipment used in the Food, Packaging, Ecommerce and Ind...

    Date Posted: 04/05/2024 Recommended

  • Marketing Director

     United States
     CP & Krell Group

    Marketing Director Location: Remote | United States About the role Our client is an emerging leader in the direct sales industry, dedicated to building a global community through innovative products that inspire self-expression, confidence, and fun. Th...

    Date Posted: 07/15/2024 Recommended

  • Tool & Die Maker

     Anaheim, California, United States
     Top Dog Engineers, LLC

    Job Title: Tool Maker Location: United States, – Company Confidential – TOP PAY! Company Overview: We are searching for Seasoned Tooling Makers for Several Clients. Well versed in Line, Progressive, Compound, Robotic Transfer Die’s. Experience in Autom...

    Date Posted: 09/12/2024 Recommended

  • Tool & Die Maker

     Indianapolis, Indiana, United States
     Top Dog Engineers, LLC

    Job Title: Tool Maker Location: United States, – Company Confidential – TOP PAY! Company Overview: We are searching for Seasoned Tooling Makers for Several Clients. Well versed in Line, Progressive, Compound, Robotic Transfer Die’s. Experience in Autom...

    Date Posted: 09/03/2024 Recommended

  • Senior Project Manager

     Charlotte, NC, 28202, United States
     The Q Works Group

    Become Part of Our Team As an industry leader, we offer employees a comprehensive benefits package with competitive salaries and more including: Medical, Dental, Vision and Life Insurance Health Savings Account 401(k) with company match Flexible Spendi...

    Date Posted: 09/05/2024 Recommended

  • Operations Manager

    Norfolk, Virginia, United States
     Management Recruiters of Dayton

    Job Title: Operations Manager Location: Norfolk, VA Our client is a small but successful manufacturing company that specializes in metal fabrication, welding, and assembly. They are proud of their innovative approach, high-quality manufacturing, and co...

    Date Posted: 07/30/2024 Recommended

  • Advanced Engineering Manager

     Chicago, Illinois, United States
     Management Recruiters of Dayton

    Advanced Engineering Manager Company Profile: Welcome to the forefront of automotive excellence, where innovation meets precision engineering. Our client is a tier 1 automotive supplier that specializes in the manufacturing of stamped and welded compon...

    Date Posted: 08/27/2024 Recommended

  • Operations Manager

     Houston, Texas, United States
     Management Recruiters of Dayton

    Operations Manager Company Overview: Join a leader in the Specialty Vehicle Manufacturing industry, where innovation and precision drive every project. Our client is renowned for designing and producing state-of-the-art specialty vehicles that set new ...

    Date Posted: 09/09/2024 Recommended