Director Customer Service

Home-based; ideally Chicagoland but other Upper Midwest locations are also possible


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Type: Permanent

Experience: Director Management (Director/Head of Organization)

Education: Bachelor's Degree

Category: Manufacturing / Production

Industry: Manufacturing & Dist / Electrical & Electronic Components

Company: JJM Search

Salary: $200,000

Reference ID: Df7kHP

Date Posted: 07/06/2026

Shortcut: http://jobs.mrinetwork.com/soImoR


The Director, Customer Service is accountable for providing professional and ethical leadership on all issues relating to customer interactions; for managing and providing expertise and direction regarding Customer Service issues and initiatives; for providing superior customer service that maximizes customer satisfaction and promotes the Company in the marketplace; and for ensuring that Customer Service activities are duly recorded and tracked in CRM system as required.

25-30% travel

10 years in Customer Service, 3 in Electronics Manufacturing

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