Front Desk Treatment Coordinator

Rockville, Maryland, United States, 20850


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Type: Permanent

Experience: Experienced Professional (Non-Manager)

Education: Associate's Degree

Category: Medical / Health

Industry: Healthcare / Healthcare Services

Company: Allied Search Partners

Reference ID: 2ULp36

Date Posted: 11/03/2025

Shortcut: http://jobs.mrinetwork.com/FyNoIR


Elyn Salvador | Recruiter

P: 407-553-8641 | E: elyn@alliedsearchpartners.com

Schedule a Meeting: https://calendly.com/elyn-alliedsearchpartners/30min

 

Job Description

 

Job ID: 3476649

 

Position Title: Front Desk Treatment Coordinator - Permanent

 

Shift: Mon - Fri 8am -5pm

 

Location: Rockville, MD 20850

 

Benefits:

  • Medical Benefits
  • PTO Holiday Pay
  • Dental Benefits
  • 401(k) Safe Harbor

 

Responsibilities:

  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix & Dolphin for patient scheduling and records 
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement systems to optimize office potential

 

Job Requirements:

 

Physical:

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year
  • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. 

 

Minimum Qualifications: 

  • Dental front office experience
  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

 

Preferred Experience:  

  • 1+ years of experience in a dental or medical setting 
  • 1+ years of experience with insurance billing and accounts receivable 
  • Dentrix or other dental software experience 

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