Manufacturing Customer Service Associate

Huntsville, Alabama, United States, 35758


Apply Apply with LinkedIn

Type: Permanent

Experience: Entry-level Professional (Non-Manager, Less than 2 years experience)

Education: High School Graduate

Category: Manufacturing / Production

Industry: Manufacturing & Dist / Electronics

Company: DirectPath Recruitment Services, LLC

Reference ID: mdtIrM

Date Posted: 04/09/2026

Shortcut: http://jobs.mrinetwork.com/iOEFbX


Position Summary

This role is responsible for assisting customers with RMA (Return Merchandise Authorization) requests, resolving discrepancies, and supporting order-related inquiries. The position also works closely with internal teams to improve processes, meet service level goals, and support daily operations. This role includes regular physical activity and heavy lifting.

Key Responsibilities

  • Support customers with RMA requests, order issues, and discrepancy resolution

  • Research and resolve issues with a focus on timely, one-call resolution

  • Monitor RMA performance and assist with process improvements

  • Collaborate with internal teams to meet service level targets

  • Perform root cause analysis and support workflow enhancements

  • Assist with inventory handling and operational tasks, including frequent heavy lifting

  • Document processes and support ongoing improvements

Qualifications

  • Strong communication and customer service skills

  • Analytical mindset with attention to detail

  • Ability to multitask in a fast-paced environment

  • Proficiency with Microsoft Office

  • Ability to perform physical tasks, including lifting and moving materials regularly

Education & Experience

  • Bachelor’s degree preferred

  • 3+ years of relevant experience in customer support, operations, or similar role

  • Electronic Repair Technician

    Huntsville, Alabama, United States, 35758
    DirectPath Recruitment Services, LLC

    Position Summary Responsible for performing complex, component-level repairs on electronic products. This role includes troubleshooting, testing, and analyzing results to improve repair processes and product performance. The technician will utilize a v...

    Date Posted: 04/09/2026 Recommended

  • Junior Programmer

    Huntsville, Alabama, United States, 35758
    DirectPath Recruitment Services, LLC

    Position Summary We are seeking a motivated Junior Programmer to join our team and assist in the design, development, testing, and support of desktop and web-based applications that interface with SQL Server databases. This is a great opportunity for a...

    Date Posted: 04/09/2026 Recommended

  • Maintenance Technician

    INDIANAPOLIS, United States, 46260
    Manta Resources, Inc.

    Reference Number: JLS-5094-5095-5103 Location: Indianapolis, IN FDA-regulated processing/packaging facility is seeking maintenance technicians to join its team. As a Maintenance Technician, you will be responsible for proactively maintaining equipment,...

    Date Posted: 05/22/2023 Recommended

  • Plant Manager

    Springfield, Illinois, United States
    Management Recruiters of Zionsville (Indianapolis)

    Plant Manager – Springfield, IL About the Opportunity Our client, a national construction products manufacturer, is seeking an experienced Plant Manager to lead a high-performing manufacturing facility in Springfield, IL. This role is responsible for d...

    Date Posted: 04/13/2026 Recommended

  • VP of Production

    Seattle, United States
    Management Recruiters of Cumming

    Autonomous Vehicles | Hardware Startup Overview Our client is building next-generation autonomous ground vehicles designed to operate in complex, real-world environments. As a fast-growing hardware startup, the company is moving quickly from developmen...

    Date Posted: 04/15/2026 Recommended

  • USA Sales Manager, Full-Time – Remote – West Coast

    Los Angeles, California, United States
    Management Recruiters of Lowcountry

    MR Lowcountry, LLC. Nebo, NC 28761 Telephone: 843-628-5021 tom@mrlowcountry.com USA Sales Manager, Full-Time – Remote – West Coast We are currently searching for a Sales Manager for our client. This is a next-generation industrial biotechnology company...

    Date Posted: 02/27/2026 Recommended

  • Coating Sales Representative

    Cleveland, Ohio, United States
    Detroit, Michigan, United States
    Indianapolis, Indiana, United States
    Management Recruiters of Davidson

    Sales Account Representative – Industrial Coatings (OEM, Automotive/Truck) Location Preferred: Midwest (MI, OH, IN) Seeking a Sales Account Rep to expand our presence in the North American automotive and truck OEM markets. This B2B role involves sellin...

    Date Posted: 04/01/2026 Recommended

  • Sr. Chemist - Industrial Coatings

    Manitowoc, Wisconsin, United States
    Management Recruiters of Davidson

    Hiring Now: Senior Chemist – Industrial Coatings (Confidential Role) Midwest or Southeast | R&D Lab-Based | Formulation I’m managing a confidential search for a Senior Chemist to join the R&D team of a well-established manufacturer in the industrial co...

    Date Posted: 04/01/2026 Recommended

  • Director of Quality

    Detroit, Michigan, United States
    Snyder Executive Search, Inc.

    Director of Quality (Automotive Tier-1) | Detroit Area | Multi-Site A growing, medium-sized Tier-1 automotive supplier is hiring a Director of Quality to lead enterprise quality strategy and performance across 15+ manufacturing sites (including some in...

    Date Posted: 02/05/2026 Recommended

  • Process Engineer

    Aiken, South Carolina, United States
    Management Recruiters of Lowcountry

    MR Lowcountry, LLC. Nebo, NC 28761 Telephone: 843-628-5021 tom@mrlowcountry.com Process Engineer- Aiken, SC area - Full Time-On-Site Position Summary The company’s headquartered is in Massachusetts. They produce plant-based ingredients in their manufac...

    Date Posted: 04/22/2026 Recommended

  • Senior Processing Engineer, Cold Forming

    Detroit, Michigan, United States
    West Chicagoland, Illinois, United States
    Snyder Executive Search, Inc.

    Senior Processing Engineer, Cold Forming Location: Western Chicagoland, IL or Western Detroit, MI Base Salary: $100,000 to $125,000 plus 15% annual bonus We are conducting a confidential search for a Senior Processing Engineer, Cold Forming for a growi...

    Date Posted: 04/17/2026 Recommended

  • Production Manager (3rd Shift)

    Avon, IN, United States
    Manta Resources, Inc.

    The Production Shift Manager leads and supports the production department in the conversion of raw materials into finished goods in the most cost-effective manner while adhering to food quality, food safety, and industrial safety standards. This profes...

    Date Posted: 03/05/2025 Recommended

  • SMT Operator

    Huntsville, Alabama, United States
    DirectPath Recruitment Services, LLC

    Position Summary DirectPath Recruiting Services is partnering with a leading electronics manufacturer to hire a skilled SMT Operator. This role supports high-volume PCB assembly through repetitive bench and automated line operations. The SMT Operator w...

    Date Posted: 02/23/2026 Recommended

  • Process Technician (3rd Shift)

    Goshen, IN, United States
    Manta Resources, Inc.

    A recognized industry leader of injection molded flow control products with a manufacturing history that spans over a century is looking for Process Technician for the 3rd shift. This company has survived and thrived during the toughest economic times ...

    Date Posted: 08/29/2023 Recommended

  • Process Technician (2nd Shift)

    Goshen, IN, United States
    Manta Resources, Inc.

    A recognized industry leader of injection molded flow control products with a manufacturing history that spans over a century is looking for Process Technician for the 2nd shift. This company has survived and thrived during the toughest economic times ...

    Date Posted: 08/29/2023 Recommended

  • Journeyman Electrician

    Constantine, Michigan, United States, 49042
    Management Recruiters of Tallahassee

    The company is a privately held manufacturer of high-performance, green engineered building products. Consistently operating at world-class levels, this company has received numerous awards for product quality and customer service. With a strong leader...

    Date Posted: 04/14/2026 Recommended

  • Senior Sales Manager

    Dayton, Ohio, United States
    Snyder Executive Search, Inc.

    Senior Sales Manager Dayton, OH | Full-Time, On-Site | Automotive Manufacturing Up to $110,000 base + 20–40% bonus + car allowance + cell phone credit About the Company We're partnering with a state-of-the-art Tier 1 automotive supplier known for produ...

    Date Posted: 03/13/2026 Recommended

  • Flexible Packaging Sales Representative (remote)

    JL22151
    Sales Consultants of Brookfield

    Flexible Packaging Sales Representative An Industry leading manufacturer of INDUSTRIAL flexible packaging including shrink and protective packaging, reflective insulation and laminated structures has created an exciting new role based in the Southwest ...

    Date Posted: 02/21/2026 Recommended

  • Outside Sales Representative

    Miami, Florida, United States
    Management Recruiters of Davidson

    Outside Sales Representative Miami, Florida, United States (On-site) Position Summary A manufacturer is seeking an experienced Architectural / Construction Sales Representative to develop and manage a defined sales territory. This role focuses on build...

    Date Posted: 04/01/2026 Recommended

  • Metrology Lab Manager

    Lafayette, IN, United States
    Manta Resources, Inc.

    A Tier 2 plastic injection molding company is searching for an Advanced Metrology Manager with the drive and experience to manage our Metrology Lab to exceed internal and external customer requirements and expectations. Responsibilities: Ability to rec...

    Date Posted: 11/30/2023 Recommended

  • Senior Process Controls Engineer – Aiken, SC area

    Aiken, South Carolina, United States
    Management Recruiters of Lowcountry

    MR Lowcountry, LLC. Nebo, NC 28761 Telephone: 843-628-5021 tom@mrlowcountry.com Senior Process Controls Engineer – Aiken, SC area Position Summary The company’s headquartered is in Massachusetts. They produce plant-based ingredients in their manufactur...

    Date Posted: 04/22/2026 Recommended

  • Operations Manager

    Indianapolis, IN, United States
    Manta Resources, Inc.

    The Operations Manager is accountable for the day-to-day operations of plant production departments in an FDA-regulated facility. Performs a wide variety of duties to plan, organize, and coordinate production departments. Oversees several shift manager...

    Date Posted: 04/23/2025 Recommended

  • Senior Project Engineer

    Aiken, South Carolina, United States
    Management Recruiters of Lowcountry

    MR Lowcountry, LLC. Nebo, NC 28761 Telephone: 843-628-5021 tom@mrlowcountry.com Senior Project Engineer - Full Time-On-Site Position Summary The company’s headquartered is in Massachusetts. They produce plant-based ingredients in their manufacturing fa...

    Date Posted: 04/22/2026 Recommended

  • Process Control Engineer - I

    Aiken, South Carolina, United States
    Management Recruiters of Lowcountry

    MR Lowcountry, LLC. Nebo, NC 28761 Telephone: 843-628-5021 tom@mrlowcountry.com Process Control Engineer - I- Aiken, SC area Full Time Onsite Position Summary The company’s headquarters is in Massachusetts. They produce plant-based ingredients in their...

    Date Posted: 04/22/2026 Recommended

  • Payroll Manager

    Irving, Texas, United States
    Management Recruiters of Cumming

    Job Summary The Payroll Manager oversees all payroll operations for the organization, ensuring accurate and timely processing for hourly and salaried employees across multiple locations. This role manages payroll compliance, audits, and reporting while...

    Date Posted: 04/21/2026 Recommended

  • Sr. Business Development Manager

    United States
    Management Recruiters of Davidson

    Senior Business Development Manager Industrial Manufacturing | Technical Sales | Strategic Accounts Remote (U.S.) | Travel up to 30% A growing U.S.-based industrial manufacturing organization is seeking a Senior Business Development Manager to lead exp...

    Date Posted: 04/01/2026 Recommended

  • Expense Associate

    New York, New York, United States, 10036
    Northbound Executive Search

    Our client is seeking a proactive Expense Associate for the Expense Review and Control Team. This person will join a dynamic team in handling expense review and controls for all divisions. The ideal candidate must be reliable, detail oriented, exercise...

    Date Posted: 02/24/2026 Recommended

  • Property Manager

    New York, New York, United States, 10036
    Northbound Executive Search

    We are seeking a proactive and detail-oriented Property Manager to oversee a portfolio of residential buildings across NYC. This role combines in-office operations with regular site visits and requires strong administrative, communication, and complian...

    Date Posted: 02/25/2026 Recommended

  • Production Supervisor - 2nd shift

    Huntsville, Alabama, United States, 35758
    Management Recruiters of Zionsville (Indianapolis)

    Production Supervisor – 2nd shift: Our food production client, located in the central part of Indiana, is actively seeking a 2nd shift Production Supervisor. This position is responsible for supervising production employees in a processing environment ...

    Date Posted: 03/30/2026 Recommended

  • Piping Fabrication Production Manager

    Pittsburgh, PA
    Highland Consulting Group, Inc.

    Piping Fabrication Production Manager Location: Pittsburgh, PA Industry: Mechanical & Plumbing Construction About Us: Highland Consulting Group is a national executive search firm specializing in recruiting top-tier construction talent. With over 75 ye...

    Date Posted: 04/07/2026 Recommended