(Sr.) Site Director - Metro Manila

Philippines


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Company: Sales Consultants of Riverside

Reference ID: OID6DB

Date Posted: 11/17/2025

Shortcut: http://jobs.mrinetwork.com/Ebkbb5


 

(Sr.) Site Director - Metro Manila

Firm:

  • A 17 year old, U.S. owned ARM & BPO firm with central operations in Metro Manila. A 260 person site with 130 agents (mostly inbound.) The firm has been awarded numerous honors for performance and compliance. An advanced digital environment.

 

Opportunity:

  • Responsible for performance, culture, compliance and hiring. Provide strategic and operational leadership in multiple areas:

 

Revenue

KPI

Talent acquisition-attrition

Compliance

P&L

Culture

 

*You will assume day-to-day leadership of Debt Recovery, CRM & BPO clients and performance.

 

Requirements:

  • ARM, BPO, CRM management experience all acceptable.
  • 7+ years BPO/ARM leadership. 4+ years managing a sizeable team.
  • Call & Collection center KPI & compliance framework.
  • History of successful delegation proficiency.
  • Ability to manage end to end operations.
  • Bring a blend of people, and analytical, skills. An on-site position. Not Remote.

 

Compensation:

  • $110K - $130K base salary (paid in local equivalent, subject to PH tax structure.)
  • 15% - 20% performance – tied to revenue, KPI, attrition, compliance.
  • Comprehensive benefits – Medical, HMO, PTO & 13th month pay.

If you or someone you know may be interested in the above opportunity, please forward a copy of your resume.  All information held in strict confidence.

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